Twickenham Cleaner Modern Slavery Statement

This Modern Slavery Statement is made by Twickenham Cleaner in recognition of our responsibility to prevent modern slavery and human trafficking within our operations and supply chains. We are committed to operating ethically, transparently, and with integrity in all business relationships, and to implementing effective systems and controls to ensure that modern slavery is not taking place anywhere in our business or in any of our supplier relationships.

Our Commitment and Zero-Tolerance Policy

Twickenham Cleaner has a zero-tolerance approach to all forms of modern slavery, forced labour, human trafficking, servitude, and child labour. We expect the same high standards from all our suppliers, subcontractors, and business partners. Any form of exploitation is fundamentally incompatible with our values and our expectations of those who work with or for us. Where we identify a risk or an actual breach, we will act promptly and decisively, which may include terminating relationships with any party that fails to meet our standards.

Our Business and Supply Chains

Twickenham Cleaner provides professional cleaning services to residential and commercial clients. Our supply chains primarily include providers of cleaning products, equipment, workwear, and associated support services. We recognise that risks of modern slavery can exist at multiple tiers of the supply chain, particularly where products or components are sourced from higher-risk sectors or regions. We therefore seek to work with reputable suppliers who share our commitment to ethical sourcing and fair employment practices.

Supplier Standards and Due Diligence

We are committed to conducting appropriate due diligence on new and existing suppliers, taking a risk-based approach that reflects the nature of the goods or services provided and the location of their operations. Our expectations regarding labour standards, working conditions, and respect for human rights are communicated to suppliers at the outset of our relationship and are reaffirmed periodically. We expect suppliers to be able to demonstrate that they have effective policies and procedures in place to prevent modern slavery within their own operations and supply chains.

Supplier Audits and Monitoring

To support our zero-tolerance policy, Twickenham Cleaner carries out proportionate supplier monitoring and, where appropriate, audits. These may include requesting documentation on labour practices, seeking confirmation of compliance with applicable laws and regulations, and, where feasible, on-site visits. Where risks are identified, we work with suppliers to address and mitigate those risks through corrective action plans. Continued non-compliance, failure to cooperate, or inadequate remediation measures may lead to suspension or termination of the business relationship.

Employee Awareness and Responsibilities

All staff at Twickenham Cleaner share responsibility for helping to identify and prevent modern slavery. We aim to increase awareness of modern slavery risks through internal communications and guidance so that employees, managers, and contractors understand the signs of exploitation and know how to respond. We encourage a culture where concerns about unethical practices can be raised without fear of retaliation, and we expect everyone representing the company to uphold our standards in all dealings with colleagues, clients, and suppliers.

Reporting Channels and Whistleblowing

Twickenham Cleaner is committed to ensuring that employees, suppliers, and other stakeholders can report concerns about modern slavery or unethical conduct safely and confidentially. Concerns can be raised with a line manager or senior manager in the first instance, or through any designated reporting channel that the company may notify internally. All reports are taken seriously, investigated promptly, and handled sensitively. We do not tolerate victimisation or retaliation against anyone who raises a concern in good faith, and we will take appropriate action where a breach of our policy is identified.

Continuous Improvement and Training

We recognise that tackling modern slavery is an ongoing process that requires continuous improvement. Twickenham Cleaner seeks to enhance its understanding of modern slavery risks and good practice by monitoring guidance from relevant authorities and industry bodies. Where appropriate, we will provide training and information to key staff, particularly those involved in procurement, supplier management, and recruitment, to help them identify risk indicators and respond appropriately.

Annual Review and Statement Approval

This Modern Slavery Statement is reviewed annually to ensure that it remains accurate, up to date, and reflective of our evolving business activities and risk profile. As part of this review, we evaluate the effectiveness of our policies, due diligence processes, and supplier oversight, and we identify areas where further improvements can be made. The reviewed statement is approved by the senior management of Twickenham Cleaner, confirming our ongoing commitment to preventing modern slavery and human trafficking in all aspects of our operations and supply chains.